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Terms of Service

Last Updated: January 13, 2026

1. Acceptance of Terms

By accessing or using Doorstack ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms apply to all users of the Service, including homeowners, board members, property managers, and administrators.

2. Description of Service

Doorstack is a cloud-based homeowners association (HOA) management platform that provides tools for community management, including but not limited to:

  • Property and resident management
  • Violation tracking and enforcement
  • Architectural review requests
  • Financial management and invoicing
  • Document storage and sharing
  • Communication tools and announcements

3. User Accounts

3.1 Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 User Roles and Permissions

The Service provides different user roles (Homeowner, Board Member, Administrator) with varying levels of access and permissions. You agree to use the Service only within the scope of your assigned role and permissions.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or in violation of any applicable laws
  • Violate the rights of others, including privacy and intellectual property rights
  • Upload or transmit viruses, malware, or other malicious code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers or networks connected to the Service
  • Use automated systems to access the Service without our prior written permission
  • Impersonate any person or entity or misrepresent your affiliation with a person or entity
  • Harass, threaten, or intimidate other users

5. Content and Intellectual Property

5.1 Your Content

You retain all rights to content you upload or submit to the Service ("Your Content"). By uploading or submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, display, and distribute Your Content solely for the purpose of providing and improving the Service.

5.2 Our Intellectual Property

The Service, including its design, functionality, and content (excluding Your Content), is owned by Doorstack and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our prior written permission.

6. Privacy and Data Protection

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

7. Payment and Fees

Certain features of the Service may require payment of fees. All fees are non-refundable unless otherwise specified. We reserve the right to modify our fees at any time with reasonable notice to you. Your continued use of the Service after fee changes constitutes acceptance of the new fees.

8. Third-Party Services

The Service may integrate with or contain links to third-party services, websites, or applications. We are not responsible for the content, accuracy, or practices of third-party services. Your use of third-party services is at your own risk and subject to their respective terms and privacy policies.

9. Service Availability and Modifications

We strive to provide reliable service but do not guarantee that the Service will be uninterrupted, secure, or error-free. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without notice or liability.

10. Termination

We may terminate or suspend your access to the Service at any time, with or without cause or notice, including if we believe you have violated these Terms. You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will immediately cease, but provisions of these Terms that by their nature should survive termination will remain in effect.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOORSTACK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • Your use or inability to use the Service
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code that may be transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless Doorstack, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

  • Your access to or use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content

14. Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Doorstack operates, without regard to its conflict of law provisions.

14.2 Arbitration

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in any court of competent jurisdiction.

15. General Provisions

15.1 Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service with a new "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.

15.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Doorstack regarding the Service and supersede all prior agreements and understandings.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.4 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.

15.5 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@doorstacks.com

By using Doorstack, you agree to these Terms of Service and our Privacy Policy.