Doorstack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HOA management platform ("the Service"). By using the Service, you consent to the data practices described in this policy.
If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
We collect personal information that you voluntarily provide when registering for the Service or using its features, including:
When you access the Service, we automatically collect certain information, including:
We may receive information about you from third-party sources, such as:
We use the information we collect for the following purposes:
The Service is designed to facilitate communication within HOA communities. Certain information may be shared with other members of your community based on your role and permissions:
We share information with third-party service providers who perform services on our behalf, including:
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to:
If we are involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have regarding your information.
We may share your information with third parties when you give us explicit consent to do so.
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
When we no longer need your information, we will securely delete or anonymize it.
Depending on your location, you may have certain rights regarding your personal information:
You have the right to access and receive a copy of your personal information in a structured, commonly used format.
You have the right to correct inaccurate or incomplete personal information. You can update most information directly through your account settings.
You have the right to request deletion of your personal information, subject to certain legal exceptions (e.g., compliance with legal obligations, resolution of disputes).
You have the right to restrict or object to our processing of your personal information in certain circumstances.
You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly. Note that you will still receive transactional and administrative messages.
To exercise any of these rights, please contact us at privacy@doorstacks.com. We will respond to your request within the timeframe required by applicable law.
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.
The Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third parties. We are not responsible for the privacy practices of third parties, and we encourage you to review their privacy policies.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have collected information from a child under 13, please contact us at privacy@doorstacks.com.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
To exercise these rights, contact us at privacy@doorstacks.com.
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:
We process your personal data based on the following legal bases:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of material changes by:
Your continued use of the Service after the changes become effective constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@doorstacks.com
By using Doorstack, you agree to our Terms of Service and this Privacy Policy.